Contact
Layered glass facade
Building envelope consultation - Western U.S.

Building envelope consultation. Schedule an envelope consultation, or reach the office nearest your project.

Whether you need a free envelope assessment, want to request an envelope proposal, or have a leak that needs answers, the fastest path is a direct conversation. Call us or send the details and a senior consultant will respond.

Call (866) 389-8883 →
get in touch

Schedule an envelope consultation.

To schedule an envelope consultation, call (866) 389-8883 or email info@abedesigns.com. Tell us the building type, its location, and what you need — a design-phase review, testing, a free envelope assessment, or investigation of an existing problem — and a senior consultant will respond, usually within one business day. There is no obligation in an initial conversation. New to Ace? Start with our building envelope services or about the firm, or return home.

Envelope consultant contact, direct to a senior.

This envelope consultant contact goes to our team, not a call center. Kevin Moultrie or another senior member will follow up personally.

Use the form →

Better Buildings Start Here.

Tell us what’s happening with your building. We’ll respond within one business day. Or call (866) 389-8883.

Your information is secure and will only be used to respond to your inquiry. Offices in Concord, CA · Nampa, ID · Newport Beach, CA.

our offices

Four staffed offices across the West.

Reach the location nearest your project — all reachable on the same line.

Concord CA · Headquarters

Serving Northern California and the Bay Area. (866) 389-8883

Northern California

Newport Beach CA

Serving Orange County and greater Los Angeles. (866) 389-8883

Orange County · LA

San Diego CA

Serving San Diego County, coastal and inland. (866) 389-8883

San Diego County

Nampa ID

Serving Idaho's Treasure Valley and the Intermountain West. (866) 389-8883

Treasure Valley

See the full picture of our coverage on the locations page.

what happens next

From first call to clear next step.

01
You reach out

Tell us the building and the need.

Call, email, or send the form with your building type, location, and what you are facing — a new design, a test, a proposal, or an active problem.

02
We respond

A senior consultant follows up.

Usually within one business day, a senior team member responds to understand the situation and match you with the right expertise and nearest office — no call center in between.

03
You get a path forward

Clear scope, or a clear answer.

We outline how we would help and what it involves, or tell you plainly if we are not the right fit. Either way, you leave the conversation with a clear next step.

questions

Contacting us, answered.

What to expect when you reach out for a consultation or proposal.

Call (866) 389-8883 →

The fastest way to schedule an envelope consultation is to call us at (866) 389-8883 or email info@abedesigns.com. You can also complete the form on this page. Whichever you choose, include the building type, the project's location, and a brief description of what you need — whether that is design-phase consulting, testing, a proposal, or investigation of an existing problem. A senior consultant will follow up, usually within one business day, to understand the situation and outline next steps. The initial conversation carries no obligation. If your need is urgent, such as an active leak, calling is the quickest route. We will match you with the right expertise and the office nearest your project.

Yes — an initial conversation to understand your project or problem is free and carries no obligation. That first discussion lets us learn the building type, location, and what you are facing, and lets you gauge whether we are the right fit. A free envelope assessment at this stage is a scoping conversation, not a formal inspection or engineering report, which are paid engagements once we define the work. If a site visit or testing is warranted, we will explain what it involves and what it costs before anything proceeds. Our goal in the first conversation is simply to determine how we can help and whether it makes sense to move forward. There is never pressure to engage. Many valuable projects begin with exactly this kind of no-cost first call.

We aim to respond to every inquiry within one business day. When you call during business hours, you will typically reach someone directly rather than a call center. Email and form submissions are routed to a senior team member — often Kevin Moultrie, our Business Development Manager — who follows up personally. For urgent situations such as an active leak or a compliance deadline, calling is the fastest way to get a prompt response. Because the person who first responds is part of our senior team, you get useful answers from the outset rather than being passed through intake layers. If you reach out after hours or on a weekend, we will get back to you the next business day. Prompt, direct response is part of how we work.

A few basics help us give you a useful response quickly. Have the building type and use in mind (for example, multifamily, healthcare, or commercial office), the project's city and state, and where it stands — in design, under construction, or an existing building with a problem. If it is an existing issue, a short description of the symptoms and any history of prior repairs is valuable. If you have drawings, prior reports, or photos, mention that you can share them, though they are not required to start. For a proposal request, knowing your timeline and any compliance deadlines helps us respond appropriately. None of this is mandatory for a first conversation, but the more context you provide, the more specific our initial guidance can be. When in doubt, just reach out and we will ask what we need.

Yes. Active leaks and urgent envelope problems are a core part of our forensic work, and we understand they cannot wait. For anything time-sensitive, call us at (866) 389-8883 rather than emailing, so we can respond quickly and discuss the situation directly. We will talk through the symptoms, what may be happening, and what a diagnosis would involve, then arrange the appropriate investigation. Our forensic approach traces the problem to its true source rather than chasing the symptom, which is what stops a recurring leak for good. Because we can both diagnose and design the repair, you get one accountable team through the whole process. The sooner we are involved, the more we can limit ongoing damage. Do not wait for the next storm to make it worse.

Yes. SB 326 and SB 721 balcony-compliance inspections are a significant part of our California multifamily practice, and we handle these requests from our three California offices. Select the SB 326 / SB 721 option on the contact form, or mention it when you call, and include your building type and location plus any deadline you are working toward. We perform the required inspection of exterior elevated elements, evaluate their load-bearing and waterproofing condition, and deliver a report that satisfies the statute. If repairs are needed, we can design and observe the remediation, keeping the full cycle with one team. Because these are statutory deadlines, we recommend reaching out early so we can schedule the inspection in time. Tell us where you are in the process and we will advise on the fastest compliant path.

You do not need to figure that out yourself — the same phone number, (866) 389-8883, reaches our team regardless of location, and we will route your project to the nearest office. As a guide, Bay Area and Sacramento projects are typically handled from Concord; Orange County and Los Angeles from Newport Beach; San Diego County from San Diego; and Idaho and the Intermountain West from Nampa. Projects in Arizona, Nevada, Utah, Oregon, or Washington are served from the closest office. When you contact us, just tell us the project's location and we will connect you with the right people. Every office delivers the same senior-level attention and accredited standards. So the simplest approach is to call the main line or send the form, and let us handle the routing.

Vital Voice Online
Powered by Claude AI

Schedule a Consultation

Fill out the form below and we'll get back to you within 24 hours.

Request Sent!

We've received your request and will be in touch within 24 hours.

Something went wrong